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The most complete platform to solve all your insight needs. From basic surveys to complex research, customer experience and employee engagement.

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Take the opportunity to learn from renowned thought leaders. see you in austin, tx sold out, survey software for individuals and teams, market research tools for professionals, launch and manage a full voc program, enhance teams with employee surveys, our products.

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Why QuestionPro?

We go beyond the expected

Enhance your market research experience with round-the-clock support from QuestionPro. Our dedicated team is available 24/7 to assist you with all your needs, whether you're a novice or an expert in market research.

Leading the industry

Since 2005, QuestionPro has been hard at work solving the most demanding challenges of modernizing market research, surveys, and insights to empower our customers and reach their business goals better than ever before. Today, QuestionPro is an industry leader in insights, experiences, and software recognized by Forrester, Gartner, Quadrant Spark Matrix, G2 Crowd, and more.

Security is our priority

Caring for our customers' information is critical and complex. The QuestionPro system has been built with data privacy, protection, anonymity, and compliance in every layer. Fully compliant and holding certifications such as General Data Protection Regulation (GDPR), ISO 27001:2013, CCPA, PCI-DSS, Section 508, PHI, and HIPAA. Enjoy peace of mind with your survey data by choosing a platform trusted by major global brands and meeting strict compliance standards.

Built for enterprise

Take your insights to the next level by integrating with the full range of your enterprise systems through API’s or FTP sync, for marketing automation and more. With robust user roles and permissions, SSO, advanced reporting, and dashboards that can be distributed via a link for real-time updates or downloaded in various formats, including SPSS, Excel, and PDF. Multiple global data centers allow your insights to be fully compliant wherever you are.

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Take advantage of the best survey software on the market. the only thing holding you back, is you..

"We work with QuestionPro to better understand our rapidly-growing fan base and we’ll be using the findings to help further improve and grow our league, clubs, players, and staff at all NISA levels."

John Prutch ‍ Commissioner of NISA

"QuestionPro is a great online survey software and allows us to make complex questions simple. Plus, they return my emails at all hours!"

Travis bouck ‍ executive director marketing.

"QuestionPro's extensive feature set met our requirements better than other alternatives. I was especially impressed with QuestionPro's well implemented user interface, detailed reporting capabilities, and responsive customer service."

Paul orwig ‍ senior product manager.

Survey solutions for everyone

Research suite.

• Customer Experience

Leverage our powerful research platform to solve your hardest research problems. Get the market research insights you need.

• Conjoint, MaxDiff and A/B testing.
• Community management platform.
• Choose from 22+ million respondents.
• Research services.

Be a hero to your customers by leveraging QuestionPro’s advanced customer experience platform to capture feedback surveys across every customer interaction.

• Sentiment analysis
• Promoter amplification
• Detractor recovery
• API integration

QuestionPro’s workforce platform brings an integrated solution that produces culture, engagement and data that you can act on.

• Insights gathered through employee engagement surveys will help you build a stronger culture and a better business.
• Manage organizational culture, and keep a pulse on the most important drivers of employee engagement and wellbeing in real-time.
• Get ongoing feedback from employees, through an intuitive dashboard, and drive positive actions for your organization.

Pick a reliable, and cost-effective platform for Academic Research that leading Universities depend on.

• Predictive Pricing for contracts up to 5 years
• Create, send and analyze surveys within minutes
• Advanced logic and workflows for smarter surveys
• Easy setup and migration from Qualtrics, SurveyGizmo, and Survey Monkey

We make online surveys easy

Professional templates.

Create a survey with intuitive and professional online survey tools. Just pick a survey from 250+ free online survey templates for market research, customer satisfaction, academic research, community-based surveys and much more!

24hr global support

With live customer support 24 hours a day, we are always here to make your life easier. You can access us live 24/7, 365 days a year. Reach us anytime, from anywhere via online chat, email or phone, and our representatives will be there to assist you.

Robust logic

Take advantage of our wide range of point-and-click online survey logic without spending hours learning how to use it - Survey branching and skip logic, extractions, text piping, survey looping, and randomization.

Mobile ready

Our iPad and tablet apps are designed specifically to allow for data collection and analysis everywhere you go. All QuestionPro surveys are all mobile-optimized for smartphones and tablets with additional options for getting the QuestionPro Survey App for both online and offline surveys.

Multilingual surveys

Want to conduct survey research in local languages? Our survey platform provides you with over 100 languages to choose from so you can capture exponentially better responses using the most spoken dialect in the target market.

Shareable reports

Get automated and elegant reporting dashboards ready for you to view and share with your team in real-time. You can also export your survey data in variety of supported methods such as Excel, SPSS and CSV.

QuestionPro offers seamless survey data and analytics integration with Salesforce, Microsoft Dynamics, Tableau and several other global platforms with robust API that puts you in complete control of your data

Panel integration

Get the unique QuestionPro advantage with integrated online panel management built right into our survey software. Create your own panel and conduct focus group surveys, recruit or purchase new members, set reward systems, conduct qualitative text analysis, etc.

Customized professionals survey services

Need help with a survey project? QuestionPro offers a wide variety of customized professional services including logic and custom scripting, custom design, professional survey creation and customized training and support.

Solve your research challenges today!

Join the hundreds of companies that are asking great questions..

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• Likert Scale Complete Likert Scale Questions, Examples and Surveys for 5, 7 and 9 point scales. Learn everything about Likert Scale with corresponding example for each question and survey demonstrations.
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• Offline Surveys
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• Employee Survey Software Employee survey software & tool to create, send and analyze employee surveys. Get real-time analysis for employee satisfaction, engagement, work culture and map your employee experience from onboarding to exit!
• Market Research Survey Software Real-time, automated and advanced market research survey software & tool to create surveys, collect data and analyze results for actionable market insights.
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Online Survey Software

Discover what your customers and employees are really thinking.

Survey software gets answers to your most important customer, employee, marketing and product questions. It can handle everything from simple customer feedback questionnaires to detailed research projects for the world’s biggest brands.

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Today's reality—sound familiar?

2.6x more success could have been realized in marketing campaigns with better research & insights., 23% of organizations don’t have a clear market research strategy in place., 13% ​​of marketing spend is wasted for reasons that could have been addressed through better market research., with online survey software you can:.

• Eliminate manual data collection
• Get real-time, actionable insights
• Reach more people, faster and easier
• Get better, more honest responses
• Create professional surveys without any experience

Ready to take your market research to the next level?

Answers and insights from your audience, wherever they are.

Wherever you need to gather data, survey software can help. From a simple survey link you can paste anywhere, to advanced integrations with your CRM, to email, social, website, QR code, SMS and offline surveys, we’ll help you reach your target respondents, no matter where they are.

Drag-and-drop simplicity for even the most advanced surveys

Choose from 23 question types (including video/audio responses) and use advanced logic, branching, quotas, API integrations into Zendesk and email triggers to build and launch your project. It’s all done in an intuitive drag-and-drop software interface that makes even the most sophisticated surveys easy to create, launch and analyze.

Next-level survey reports and dashboards

Make better decisions with advanced reports and dashboards you can share in seconds. Choose from over 30 different graph types, share reports online, or export survey data to popular formats like CSV, TSV, Excel, SPSS and more.

Built-in intelligence with every type of survey

Leverage advanced analysis, including video feedback summarization powered by generative AI, crosstabs, and statistical analysis tools. Automatically review survey design to ensure methodology best practices, response quality, and compliance with internal policies and PII.

You’re in good company

Qualtrics has helped us bring some exciting new products to life, and ensured that we’re communicating the benefits in a way that resonates

Qualtrics enabled us to break silos that previously existed, helping us share customer insights across the group and reach our goals quicker

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Survey software faqs.

A survey is a method of gathering information using relevant questions from a sample of people with the aim of understanding populations as a whole. Surveys provide a critical source of data and insights for everyone engaged in the information economy, from businesses to media, to government and academics.

Survey software is a tool used to design, send and analyze surveys online. It’s the primary method of collecting feedback at scale whether that’s a simple questionnaire or a detailed study such as customer or employee feedback as part of a more structured experience management program. Cloud-based survey technology has revolutionized the ability to get data, quickly, from a large number of respondents by automating the process of sending out surveys across a variety of channels from websites and mobile to apps, email and even chatbots.

Surveys provide quick, quantitative data on a wide audience’s opinions, preferences, and experiences. They are cost-effective, easy to administer, and can reach a large population. They also allow for anonymity, increasing the chance of honest responses, and their standardized format makes it easy to aggregate and analyze data for clear insights into trends and patterns.

To create a survey , define the objectives, choose target participants, design clear and concise questions, select a survey tool or platform, and ensure the layout is logical. Test the survey, distribute it, and collect responses. Remember to keep it as brief as possible while gathering the necessary information.

To write survey questions , be clear and specific to avoid confusion. Use simple, unbiased language, and opt for closed-ended questions for easier analysis. Ensure questions are relevant to your objectives, and avoid leading or loaded questions that could influence answers. Pretest your questions to catch any issues and revise as needed for clarity and objectivity.

Now used by more than 20,000+ brands, and supporting more than 1.3 billion surveys a year, Qualtrics empowers organizations to gather invaluable customer insights and take immediate, game-changing action – with zero coding required. The Qualtrics survey tool makes it easy to get answers to your most important marketing, branding, customer, and product questions, with easy-to-use tools that can handle everything from simple customer feedback questionnaires to detailed research projects.

Qualtrics Strategic Research pricing is based on interactions including number of survey responses and minutes of video feedback. Our special online pricing offer starts at $420 per month and can be purchased here . Alternatively, you can get started with a free account with basic functionality, or get 30 days access to advanced features with a free trial .

Yes, we offer a free account option with basic survey functionality.

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